Privacy Policy
This Privacy Policy explains what information Sendloom collects, how we use it, and how you can manage your data when you use the product.
What Sendloom does
Sendloom helps users upload contact lists, create templates, connect a Gmail account, and run outreach sequences from a single dashboard.
Information we collect
- Account information such as your email address and sign-in method.
- Google profile information such as your name, email address, and profile image when you sign in with Google.
- Connected Gmail account information needed to send email on your behalf after you explicitly authorize it.
- Templates, imports, uploaded files, mappings, sender profiles, campaigns, and suppression records that you create inside Sendloom.
- Usage and operational data needed to keep the service secure, reliable, and functioning correctly.
How we use Google user data
- To sign you into your Sendloom account when you choose Google sign-in.
- To connect a Gmail sender that you choose and send emails from that account inside the product.
- To store the minimum Google account details needed to identify the connected sender and maintain your session.
Sendloom does not use Google user data for advertising, does not sell Google user data, and does not use Google user data to train generalized AI or machine learning models.
How we use your information
- To create and manage your account.
- To authenticate you and maintain a secure login session.
- To let you create templates, upload lists, connect senders, and launch sequences.
- To process email delivery activity, track statuses, and apply suppressions.
- To protect the service against abuse, unauthorized access, and operational failures.
How data is stored and retained
Sendloom stores account data, templates, campaign records, sender profile details, and imported audience data in the application database and related service infrastructure. We retain information for as long as it is needed to operate your account, comply with legal obligations, resolve disputes, and enforce our agreements.
How data is shared
Sendloom shares data only with service providers and infrastructure partners needed to operate the app, such as authentication, hosting, database, storage, and email-related services. We do not sell your personal information.
Your choices
- You can stop using Sendloom at any time.
- You can disconnect Google access from your Google account permissions page.
- You can request deletion of your account data by contacting us.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no system can be guaranteed to be completely secure.
Contact
If you have privacy questions or data requests, contact Sendloom at ka8540@g.rit.edu.